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Privacy Policies

Effective Date: [29-07-2025]

At Silk Point Banaras (“we,” “us,” “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from www.silkpointbanaras.com .

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1. Information We Collect

When you visit our Site or place an order, we collect the following information:

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a) Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping and billing addresses

  • Payment details (processed securely via third-party payment gateways)

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b) Automatically Collected Information

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent

  • Referring website

We use cookies and similar technologies to collect this data. You can manage cookie settings in your browser.

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2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Send order confirmations and tracking updates

  • Respond to your inquiries

  • Improve our website and services

  • Send promotional emails (only if you opt in)

  • Comply with legal obligations

 
3. Sharing of Information

We do not sell or rent your personal data. We may share it with:

  • Service providers (e.g., delivery partners, payment gateways)

  • Legal authorities, if required by law

  • Analytics tools (e.g., Google Analytics) for performance monitoring

These partners are contractually obligated to protect your data.

 
4. Security

We implement reasonable security measures to protect your personal information, including:

  • SSL encryption for data transmission

  • Secure payment gateways (we do not store credit card information)

Despite our efforts, no method of transmission over the Internet is 100% secure.

 
5. Your Rights

Depending on your location, you may have the right to:

  • Access or correct your personal data

  • Request deletion of your data

  • Opt out of marketing communications at any time

You can contact us at [your email address] to exercise these rights.

 
6. Children’s Privacy

Our Site is not intended for use by children under 13. We do not knowingly collect personal information from minors.

 
7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

 
8. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with the updated date.

9. Contact Us

If you have any questions or concerns about this policy, please contact us:

📧 Email: [support@silkpointbanaras.com]
📞 Phone: [+91 80051 34650]

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